Learn how to unleash the very powerful experience of learning for each participant in the room. Designed to simplify the preparation process, the guide is organized into two sections focused on the two "e;hats"e; you must wear to be successful. You'll learn how to be a good presenter, who delivers information, informs and tells. You'll also learn how to be a good teacher/coach, who motivates, guides, gives performance feedback and facilitates action. The 23 performance-support tools include checklists, tip sheets and self-instruments to not only improve your skills as a presenter and teacher/coach, but to transform you into a star.