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Unlocking the Potential of Consumer Behavior

Wiley, J,
E-Book ( EPUB mit Adobe DRM )
In Ihrem Land nicht verfügbar


Marketing and product development best practices for afragmented economy
The rules for marketing and product development have changedforever. You no longer control where and how consumers receivemarketing messages. The consumer is in charge, with ever-growingchoices and a shrinking decision window. Therefore, it is crucialto understand what drives customer behavior to design products,marketing, and experiences that will succeed. Ladderingexplains how to better understand your customers' core values.Learn to ask the right questions from your customers, use it toanalyze your data, and unlock the true potential of your product orservice.
Use Laddering techniques to map your customer's DNA andunderstand why consumers buy from you.
* Helps you look at your customers in a new way and as a resultmaximize your profits and reduce your support costs
* Provides a framework for evaluating what marketing messages,campaigns and experiences are appropriate
* Author Eric V. Holtzclaw is CEO and founder of User Insight, auser experience research firm and Laddering Works, a marketingstrategy and consulting firm. His weekly radio show, The 'BetterYou' Project, shines a spotlight on entrepreneurs' businessjourneys, his column Lean Forward appears weekly on and heis regularly contributor to
You must understand what is truly important in order to buildrelationships with consumers and to market for success in the newmany-to-many economy. Laddering offers the tools andknowledge you need to thrive.


Titel: Laddering
Autoren/Herausgeber: Eric V. Holtzclaw
Ausgabe: 1. Auflage

ISBN/EAN: 9781118653579

Seitenzahl: 224
Produktform: E-Book
Sprache: Englisch

ERIC V. HOLTZCLAW is founder and CEO of Laddering Works,a marketing strategy firm, and Vice President at PossibleNOW, theindustry leader in preference management. Eric has spenttwenty-plus years identifying and capitalizing on emerging trendsin technology. Eric's professional experience includes foundingUser Insight, a user research firm that advises Fortune 500 brandson consumer strategy. Eric's weekly radio show, The "Better You"Project, shines a spotlight on entrepreneurs' businessjourneys. His column, "Lean Forward," appears weekly on,and he is a regular contributor to - Newsletter
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