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People as Care Catalysts

From Being Patient to Becoming Healthy

Wiley, J,
E-Book ( PDF mit Adobe DRM )
In Ihrem Land nicht verfügbar


The healthcare sector is undergoing strong expansion worldwide, as the focus changes from 'treating illness' to 'promoting wellness' and those able and willing to pay for their health make up for the shortcomings of national systems. How things evolve will depend on whether the national systems reinvent themselves around a new model of customer value, or fail to change and become obsolete. Global in scope and insightful in its conclusions, People as Care Catalysts sets out an agenda for how things could develop in the new 'healthcare economy'.


Titel: People as Care Catalysts
Autoren/Herausgeber: Richard Normann, Niklas Arvidsson (Hrsg.)
Ausgabe: 1. Auflage

ISBN/EAN: 9780470031582

Seitenzahl: 244
Produktform: E-Book
Sprache: Englisch

Richard Normann 1943-2003, Founding Partner, NormannPartners
Recognised by his peers as a leading thinker in management andstrategy, Richard made a unique contribution on how to rethinkbusiness, create value and sustain excellence. He publishednumerous books and was a sought-after advisor and speaker. Richardhad an intense passion for life, cared warmly for people, and wasalways ready to challenge thoughts and perspectives. His work isrecognized through the Richard Normann Prize.
Niklas Arvidsson, Researcher, National Institute ofWorking Life, Sweden
Niklas's research focuses on futurizing, project-basedorganizations, strategy and knowledge management. He has taught inbusiness schools for over a decade and published several articles.Niklas has many years of experience as a senior consultant and aformer colleague of Richard Normann in Service Management Group andNormannPartners. His co-authored article on problems in identifyingcompetent knowledge holders in multinationals is published inManagement Science.

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