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The Baptist Health Care Journey to Excellence

Creating a Culture that WOWs!

Wiley, J,
E-Book ( PDF mit Adobe DRM )
In Ihrem Land nicht verfügbar

Kurzbeschreibung

"This crystal-clear book offers to any who will listen invaluable,detailed guidance on how and why to move toward a true culture ofexcellence in hospital care. It isn't easy, but, as their resultsshow, it's a journey well worth taking."--Donald M. Berwick,MD, president and CEO, Institute for Healthcare Improvement
The Baptist Health Care Journey to Excellence presents testedprinciples and best practices to help improve your corporateculture and customer satisfaction, which will lead to loyalty,stability, sustained productivity, and profitability in your ownorganization. Order your copy today!

Details
Schlagworte
Autor

Titel: The Baptist Health Care Journey to Excellence
Autoren/Herausgeber: Al Stubblefield
Ausgabe: 1. Auflage

ISBN/EAN: 9780471711605

Seitenzahl: 240
Produktform: E-Book
Sprache: Englisch

AL STUBBLEFIELD is President and CEO of Baptist Health Care Corporation--a position he has held since 1999 (he has been with the company since 1985). He is on the board of directors of the American Hospital Association, VHA Southeast, and the Health Research and Educational Trust, and is Chairman of the Regional Policy Board 4. Stubblefield is also a Fellow of the American College of Healthcare Executives and has served on the board of the Florida Hospital Association.

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