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The Putting Patients First Field Guide

Global Lessons in Designing and Implementing Patient-Centered Care

Wiley, J,
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"This book answers 'why not' and 'how to' for health careaccreditation bodies, quality experts, and frontline professionals,moving the reader from timely information, to inspiration, andthrough patient-centered action with practical tools and potentcase studies."
--Paul vanOstenberg, DDS, MS, vice president, Accreditationand Standards, Joint Commission International
"This superb guide from Planetree illustrates that providinghigh-quality, high-value, patient-centered health care is not atheoretical ideal. The case studies make clear that these goals areattainable; they are being achieved by leading health careorganizations worldwide, and there is a clear road map for gettingthere--right here in this book."
--Susan Dentzer, senior policy adviser to the Robert WoodJohnson Foundation
"At IHI, we follow the principle, 'all teach, alllearn'--the idea that everyone, everywhere has something toteach, and something to learn. This remarkable and indispensableguide is as pure an example of this principle as I've comeacross."
--Maureen Bisognano, president and chief executive officer,Institute for Healthcare Improvement
"The International Society for Quality in Health Care's missionis to inspire, promote, and support continuous improvement in thequality and safety of health care worldwide. It is in this spiritthat we welcome this new book on patient-centered care. As in theirprevious work, the authors demonstrate just how critical it is todevelop an organizational culture that puts patients first."
--Peter Carter, chief executive officer, InternationalSociety for Quality in Health Care


Titel: The Putting Patients First Field Guide
Autoren/Herausgeber: Planetree Foundation, Susan B. Frampton, Patrick A. Charmel, Sara Guastello (Hrsg.)
Aus der Reihe: Jossey-Bass Public Health/Health Services Text
Ausgabe: 1. Auflage

ISBN/EAN: 9781118450086

Seitenzahl: 320
Produktform: E-Book
Sprache: Englisch

Susan B. Frampton, PhD, is president of Planetree and asought-after speaker and writer on patient-centered care.
Patrick A. Charmel, MPH, is CEO of Griffin Hospitalwhich, under his leadership, has received numerous quality andclinical excellence awards, and is the only hospital to be named tothe Fortune Magazine "100 Best Companies to Work for in America"list for ten consecutive years.
Sara Guastello is the director of Knowledge Managementfor Planetree and a frequent writer on patient-centered care.
Planetree, founded by a patient in 1978, is anot-for-profit organization with offices in seven countries aroundthe globe that partners with health care organizations toaccelerate organizational culture change that enhances the patientexperience, improves quality of care, and creates a nurturing workenvironment where professional caregivers are enabled tothrive. - Newsletter
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